Shipping Policy
At Nutrienty Crop Care, we strive to deliver your orders quickly and efficiently. Please review our shipping policy for detailed information on our shipping practices.
1. Shipping Locations
We currently ship across India. Unfortunately, we do not offer international shipping at this time.
2. Processing Time
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
- Processing Time: Orders are processed within 2-3 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.
- Delays: If we experience a high volume of orders or unforeseen circumstances, shipping may be delayed. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
3. Shipping Rates
- Standard Shipping: Shipping rates vary based on the weight of the product and the delivery location. The final shipping cost will be calculated at checkout.
- Free Shipping: We offer free shipping on orders above ₹1,999 and Prepaid Payments.
4. Delivery Times
- Estimated Delivery: Depending on your location, delivery typically takes 5-7 business days after the order has been processed.
- Remote Areas: For rural or remote areas, delivery may take longer (7-10 business days).
- Carrier Information: We partner with trusted courier services such as [name of courier companies you use] to ensure timely and safe delivery of your products.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress through our courier partner’s website.
- If you do not receive your tracking details or have trouble tracking your order, please contact our customer support team at info@nutrientycropcare.com.
6. Shipping Issues
- Incorrect Shipping Information: Please ensure all shipping details are correct at the time of checkout. We cannot be held responsible for packages delivered to an incorrect address provided by the customer.
- Lost or Stolen Packages: Nutrienty Crop Care is not liable for any lost or stolen packages after the shipment has been marked as delivered. If your package is lost or you suspect theft, please contact the shipping carrier directly.
7. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of receiving the package. We will arrange for a replacement or work with you to resolve the issue.
8. Contact Us
For any inquiries related to shipping, please contact our customer service team at:
- Email: info@nutrientycropcare.com
- Phone: +91-8144130430
We are here to assist you Monday to Friday, 10 AM – 6 PM IST.