Refund Policy
At Nutrienty Crop Care, we are committed to ensuring your satisfaction with our products. If, for any reason, you are not satisfied with your purchase, we are here to help.
1. Refund Eligibility
- Product Condition: To be eligible for a refund, the product must be unused, unopened, and in the same condition as when you received it. The product must also be in the original packaging.
- Time Frame: You must initiate your return request within 15 days of receiving the product.
- Proof of Purchase: A valid proof of purchase (invoice, receipt, or order confirmation email) is required to process your refund.
2. Non-Refundable Items
- Products that have been used or tampered with.
- Products purchased during sale events or promotions.
3. Refund Process
- To request a refund, please contact our customer support team at info@nutrientycropcare.com with your order details and the reason for your request.
- Once your request is received and approved, we will notify you via email. Please allow 7-10 business days for the refund to be processed.
- Refunds will be issued in the original payment method used during the purchase.
4. Return Shipping
- Customers are responsible for return shipping costs unless the product was damaged or incorrect upon arrival.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of returned items.
5. Damaged or Defective Products
If your product arrives damaged or defective, please contact us immediately. We will arrange for a replacement or a full refund at no additional cost.
6. Late or Missing Refunds
- If you haven’t received a refund yet, please check your bank account or contact your credit card provider, as it may take some time for your refund to be officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at info@nutrientycropcare.com.
7. Contact Us
For any questions related to refunds, returns, or exchanges, feel free to reach out to us at info@nutrientycropcare.com or call us at +91-8144130430